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About Consumer Protection

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The mission of the Rockland County Department of Consumer Protection is to ensure a fair and equitable marketplace for our consumers. We are dedicated to protecting the public from unlicensed contractors, fraud, and unfair practices through regulations, issuance of licenses, enforcement, and educational outreach.

Licensing

Consumer Complaints & Enforcement

Weights & Measures

New York State mandates all municipal governments to have weights and measures departments. The Division of Weights and Measures is a regulatory body that oversees the accuracy of weighing and measuring devices used in commercial transactions. The work of a Weights and Measures Inspector is vital in maintaining trust between consumers and businesses by ensuring products are accurately weighed, measured, or counted. In Rockland County, Weights and Measures Inspectors enforce both New York State laws related to weights and measures specified by New York State Department of Agriculture and Markets Bureau of Weights and Measures and local laws related to Consumer Protection.

Department Initiatives & Public Outreach

Legal

Our Legal Team primarily handles the legal aspects of issuing violations through to hearing and collections procedures. They start by review inspector's reports, along with accompanying discovery/photos, to create and mail out Notices of Violation to respondents. When a hearing is requested, they schedule the hearing, and coordinate attendance. If no hearing is requested, they forward the case to the County Attorney’s office for collections. Additionally, they assist with special projects such as legal research and drafting hearing decisions.

About our Director

Kimberly Von Ronn, Esq.

Born and raised in Rockland County, Kimberly Von Ronn has dedicated her career to public service. A graduate of Brooklyn Law School, she began her legal career as an Assistant Corporation Counsel with the New York City Law Department, later serving as an Assistant District Attorney in Rockland County. She went on to serve as municipal attorney for both the Town of Clarkstown and the County of Rockland, where she played a pivotal role in launching the Rockland County Office of Buildings and Codes—an unprecedented initiative assigned to the County by the New York State Department of State.

In 2023, Kimberly was appointed by County Executive Ed Day as Director and Public Advocate of the Rockland County Office of Consumer Protection. In this role, she is committed to safeguarding residents through community education, licensing support, and strong enforcement. Her outreach includes educating community groups on scams and fraud, assisting contractors in obtaining the proper licensure for home improvement and other contracting businesses, and ensuring fair and consistent application of the law. She also continues to ensure that her staff provide the highest level of service to constituents by pursuing ongoing training and professional development opportunities.

Driven by her deep roots in Rockland County and lifelong commitment to service, Kimberly continues to protect and advocate for the community she proudly calls home.

Director Kimberly Von Ronn, Esq.