RESTORE

What is the RESTORE Program?

The Residential Emergency Services to Offer (Home) Repairs to the Elderly (RESTORE) Program provides senior citizen homeowners age sixty and over, with the cost of addressing emergencies and code violations that pose a threat to their health and safety, or affect the livability of their home. Assistance for the cost of these critical repairs allows seniors to continue to live independently in their homes. 

Program Goals

The goal of the RESTORE program is to address repairs that are emergent in nature. The emergency repair will eliminate hazardous conditions in the home or unit that otherwise threaten the health and safety of the eligible participant. To warrant RESTORE Program assistance, the faulty structural component or system:

• Must be non-functional or non-operative;
• Pose an imminent threat to the viability of the structure;
• Make the unit unsafe to occupy (such as a sudden need for disability modifications related to a medical condition or procedure)

Who is Eligible to Apply?

To be eligible for the restore program, applicants should:

• Be at least sixty years of age;
• Own, and primarily reside in, their own home;
• Have a household income that does not exceed 100% of the area's median income (refer to the below chart);
• Be current on real estate taxes;
• Maintain comprehensive homeowners insurance.

 Area Median Income

Eligible Repairs

The Restore Program can cover a wide variety of emergency repairs. Below is a list of the most common repairs covered throughout New York State.

• Correction of serious structural issues including foundation, floors, doorways, and decks that provide entry or egress;
• Stabilization, repair, or replacement of damaged or leaking roof and roof vents, and gutters;
• Broken, inoperable or unsecured window or exterior door repair or replacement;
• Repairs to deteriorated interior or exterior stairs and means of egress;
• Accessibility modifications;
• Repairs or replacement of failed HVAC systems and chimneys;
• Plumbing repairs or replacement, including correcting issues with potable water supply, domestic hot water, and sewage/septic;
• Installation off radon mitigation systems;
• Mold remediation; and
• Electrical repairs or upgrades of electrical/utility systems to remove hazards.

This is not a complete list of all repairs covered by the RESTORE program. If you have questions regarding eligible repairs, please contact us. 

Ineligible Repairs

The below listed repairs are ineligible for assistance.

• Substantial renovations, such as kitchen or bathroom remodels;
• Landscaping;
• Replacement of appliances, unless there is an obvious health or safety hazard;
• Non-emergency or cosmetic repairs;
• Exterior egress repairs that are not necessary for safe access;
• New construction;
• Repairs to outbuildings and non-dwelling structures;
• Repairs to units not occupied by eligible participants.

Contact Us

If you have questions regarding the RESTORE program, please call us at 845-364-3939, or email us at CD_Restore@co.rockland.ny.us.